You may have many questions about our products or shipping services. The FAQ is a very good place to start as it may save you from having to contact us. If you have any questions that are not answered in the faq, please contact us through our Contact Us page
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| Q. Do you stock items or will I have to wait after ordering them for you to acquire the items? |
| A. We stock our items as much as possible to make sure you can receive your order as soon as possible. |
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| Q. Do you offer overnight shipping? |
| A. Yes. You will have to pay the actual shipping cost. Weekends and holidays excluded. |
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| Q. Who is your shipping service? |
| A. We use UPS for all of our shipping services. |
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| Q. Do you offer quantity discounts on items? |
| A. Yes. Please refer to the product page for the exact amount you need to order for discounts to become available. If this information is not available on the page, please call our office for the information. |
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| Q. I want to gift some of the jewelry, do you sell giftboxes? |
| A. All of our jewelry comes packaged in an attractive giftbox. |
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| Q. What credit cards do you take? |
| A. We are in the process of setting up our credit card acceptance system. We do not accept them as of yet. |
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| Q. Do I need a PayPal account to order from you? |
| A. You can use any credit card, or you can use your PayPal account for easy payment. |
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| Q. Do you accept any forms of payment other than credit cards? |
| A. Yes. We accept checks also through our billing department. |
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| Q. Do you have an actual 'brick and mortar' store I can visit? |
| A. No. We are an online store only. |
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| Q. Do I have to order online? |
| A. No. You can call us directly at (440) 748-3707. |
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